Popular Services
This service is used by Faculty and Staff to request computers or related equipment.
At Indiana State University, there are several Adobe software packages available to Faculty and Staff to use for work - Adobe Acrobat Pro, Adobe Creative Cloud Suite and Adobe Sign
Use this service to request SPSS/Minitab for an entire class or a Faculty installation on a Mac.
Assistance with connecting to the ISU Network via wireless, wired, or Virtual Private Network (VPN) connection.
The Technology Service Center provides hardware repair for ISU-owned computers with ISU property tags and scholarship laptops in warranty.
Request a modification to a current “Departmental File Share” L Drive
Use this service to request a content edit for a department’s existing website or web page.
OIT consultation, Q&A, training, or other personalized service.
Request a new Banner Account. Request specific access within the Banner Administration System. Change existing Account Access within Banner.
Request an "Affiliated" University Account for someone that is not an employee or student.
Use this service to request software installation support for ISU owned computers. The software can be included in the ISU Software Center, or could be other business related software used on an ISU owned computer. For support on installing software on personal machines see the Knowledge Base article titled "Install Software on Personal Computers"
Telephone and Unified Communications tools enabling communication and collaboration. The associated form allows you to request moves, adds, or changes as well as headsets.
Create or modify a Perceptive Content account for a new user of the document imaging system.
Broadcast Media Support is responsible for the upkeep and installation of a wide range of electronic communication systems. This includes maintaining and improving the Campus Cable TV network, as well as providing technical engineering support for WISU, WZIS, ESPN+, Sycamore Video, Syc Creations, Esports, and broadcast classrooms and labs.
Students, Faculty, and Staff with software related issues with a Windows or Mac OS.
Use this service to report any functional issues associated with your ISU Qualtrics projects (surveys, groups etc.). If your account is disabled, you may request reinstatement via the Qualtrics - Modify Account Request: https://indstate.teamdynamix.com/TDClient/1851/...
Departmental Shared Mailboxes are a special mailbox type that allows multiple people to access a single mailbox to send or receive messages. It can also be used for student employees so that their business communication stays separate from their student communication.
Faculty, staff, and eligible affiliates do not need to submit ticket for new Qualtrics account.
If your role is that of a Student, you must have a Faculty or Staff request the account on your behalf. The requester is the “Sponsor”.
A Security Standard Exemption provides faculty or staff with an exemption from an OIT baseline security standard that inhibits effective use of the computer.
Use this service to report issues with email and calendaring.
This service is intended to be used for any Business Application that does NOT already have a dedicated Service page defined. (e.g. Slate, Banner, etc.)
Students requesting to add money or requesting credit be applied to their Print Balance account
Argos is a report writing tool used for building and deploying reports, creating files, and displaying dashboards using data that Indiana State University collects and maintains within numerous databases.